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FAQs

What t-shirt sizes are available for kids? 

Most kids t-shirts are available in sizes youth small, medium and large while some t-shirts are also available in toddler sizes 2T, 3T and 4T. For more details about sizing, each product has a size chart in the product’s images.

What t-shirt sizes are available for adults? 

Mens t-shirts are available in sizes medium, large, x-large and double x-large. Ladies t-shirts are available in sizes small, medium, large, x-large and double x-large and are also available in 3 different fits of your choice. We think that’s pretty awesome!

How will you know what I want on my customized t-shirt? 

After you choose size and color on the product page, please specify which name (and year if applicable) you want printed on your t-shirt in the 'special instructions' section at checkout. We’ll get the message and print the shirt exactly as you have typed it at checkout. If there is any confusion, we will email you to make sure we have the information correct.

What are the care Instructions for the t-shirts?

  • DO NOT Iron directly on t-shirt graphic
  • DO NOT dry clean
  • Machine wash COLD / Mild detergent
  • Turn inside out when washing
  • Dry on low setting or hang to dry
  • No chlorine bleach

Sizing Suggestions for Children's Clothing 

If you are buying a t-shirt for your own child, pick a t-shirt that your child has now that fits them the way you would like this to fit and lay it flat. Then measure from where the top of the collar is at the shoulder down the front to the hem. That is the length measurement. Then check the size chart in the product listing, see which one of our sizes is closest to that size without being smaller. That is the size you should choose.

If the t-shirt is for a gift and you do not know the dimensions for the child's best fitting t-shirt, here's a great trick that always seems to help: children grow quickly and if the item is baggy it's much better than being too small. If ordering a youth size, order the size that corresponds with the age of the child shown in the size chart on the product page and size up if you think it might be too small.

Shipping

All orders are shipped via USPS Priority Mail.

All clothing for Mom (excluding t-shirts) ship within 24 hours of order being placed.

T-shirts that do not require customization ship within 3-5 business days.

T-shirts that require customization ship within 5-7 business days, but we try our best to ship as fast as possible.

Children’s clothing ships within 7-15 business days since we make to order.

Some accessories ship within 24 hours while others ship within 5-7 business days since some are made to order.

Refund Policy

We accept returns within 30 days of the original purchase date. You can receive a refund back to your original payment method, minus a $4.99 shipping fee when you use our shipping label. A shipping label will be emailed to you for you to print out. Here’s some more details:               

  1. A flat fee of $4.99 will be deducted from your refund total at the time your return is processed. Your refund will be applied to your original payment method minus this fee when we receive the returned merchandise.
  2. The fee will be applied once per return (not once per order). If you are returning multiple items from one order, avoid additional fees by returning them together.
  3. We are unable to switch refunds to a new or different payment method other than what was originally used on your order.

Customized, personalized and monogrammed products are only refundable if the item you received was damaged upon delivery.

Contact Us

Please feel free to email us with any questions at info@cloudandclover.com. We will be sure to get back to you within 24 hours.

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